The Etihad Aviation Group official website (www.etihadaviationgroup.com) “EAG Website” is owned and operated by Etihad Aviation Group P.J.S.C. ("EAG" or “Etihad Aviation”) which is a Public Joint Stock Company established by Emiri Decree and is incorporated in the Emirate of Abu Dhabi, United Arab Emirates.
Subsidiaries and affiliates of the Etihad Aviation Group may individually operate and manage their own website and mobile apps and may have independent terms and conditions.
Please review these terms and conditions carefully before using the EAG Website.
Agreement Between You and Etihad
By accessing and using the EAG Website, you agree to accept, without modification, limitation or qualification, the terms and conditions contained herein (the "Agreement"). You represent and warrant you possess the legal right and ability to enter into this Agreement and to use the EAG Website in accordance with all terms and conditions herein.
Modification of Terms
Etihad Aviation tries to ensure that the information contained in the EAG Website is as accurate as possible. However, inaccuracies may arise from time to time. EAG accepts no responsibility for any errors in the information contained in the EAG Website and reserves the right to change it at any time without notice.
The EAG Website may update, change or amend the Terms and Conditions and Customer Care Policy and/or other information provided on the EAG Website at any time without advance notice.
Changed terms and conditions will become effective once posted on the EAG Website, and will retrospective effect. You should re-read these terms and conditions every time you visit the EAG Website to ensure that you aware of all the relevant terms and conditions. Accordingly, your continued access and use of the EAG Website after any change is deemed to be your acceptance of the modified terms and conditions.
Site Availability
While EAG uses all reasonable endeavours to make the EAG Website and associated services available, EAG cannot guarantee that they will operate continuously or without interruption.
Disclaimer of Warranties and Limitation of Liability
EAG makes no representations or warranties, either expressed or implied, with respect to the EAG Website or the contents and, to the fullest extent permissible under the law, disclaims all such representations and warranties.
Your access to and use of software and other materials on, or through, the EAG Website is solely at your own risk. EAG makes no warranty whatsoever about the reliability, stability or virus-free nature of such software.
Subject to applicable law, under no circumstance is EAG responsible for any direct or indirect, incidental, special, punitive, exemplary or consequential damages of any kind (including but not limited to lost profits, lost savings or revenue, or loss or corruption of data or information) which arises out of or is in any way connected with your use of or inability to use the EAG Website whether based on breach of contract, tort, negligence, product liability or otherwise, even if advised of the possibility of such damages.
Acceptable Use
When using the EAG Website you agree:
If EAG considers that you have breached any of these terms and conditions or have otherwise demonstrated inappropriate conduct when using EAG Website, EAG reserves the right to:
Copyright and Trademarks
All content of the EAG Website is subject to copyright and other Intellectual Property protections.
The EAG Website is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the EAG Website.
EAG Website Privacy Statement
View our Privacy Statement.
Cookie Policy
View our Cookie Policy.
Indemnity
As a condition of use of the EAG website, you agree to indemnify us from and against any and all liabilities, expenses (including attorney's fees) and damages arising out of claims resulting from your use of the EAG Website, including without limitation any claims alleging facts that, if true, would constitute a breach by you of these terms and conditions.
Links to Third-Parties' Websites and Apps
The EAG Website may contain links and pointers to external internet sites maintained by our affiliates and subsidiaries. Etihad Aviation does not operate or control in any respect any information, products or services on all such affiliate websites. These external links and pointers are included solely for your convenience, and do not constitute any endorsement by us. You assume sole responsibility for use of such external links and pointers.
Complaints
If you are dissatisfied with any aspect of the EAG website, or if you have any complaints about any of the services provided by Etihad Aviation Group please contact us.
Choice of law and jurisdiction
Your use of the EAG website and our terms and conditions is subject to the laws of the United Arab Emirates and you agree to submit to the non-exclusive jurisdiction of the courts in the Emirate of Abu Dhabi, United Arab Emirates. Etihad Aviation Group reserves the right to bring proceedings to the courts of the country of your location. If you have any questions about these terms and conditions, please contact us.