Ethics and compliance

We understand that our reputation is judged by how we act. This is why our core values emphasise the importance of doing business with integrity and taking responsibility to do what is right and ethical at all times. These values underpin the Etihad Aviation Group Code of Business Conduct and are central to how we interact with our customers and suppliers.

To ensure our continued compliance with our Code of Business Conduct, Etihad’s Ethics Line is designed to allow employees, customers, members of the public and other stakeholders to raise concerns and report potential breaches of our values.

(Please note that the Ethics Line is not for customer complaints or general enquires. These should instead be channelled through our feedback channel where they will be dealt with by a member of our Guest Affairs team).

Ethics Line

UK Modern Slavery Act

The UK Modern Slavery Act of 2015 requires companies carrying on business in the UK to publish a statement describing steps taken to ensure slavery and human trafficking are not taking place in a company’s operations and supply chains.

Read our Modern Slavery Act transparency statement for the 2019 financial year.